Prior to the use of any physical intervention techniques we must evidence what communication skills we used, or tried to use, to de-escalate and resolve a situation.
Effective communication is the cornerstone of building positive relationships and fostering a healthy environment.
When faced with challenging behaviours, employing positive body language and verbal communication can be a powerful strategy to prevent, resolve, and manage such situations.
Learn how the following can help you build a rapport towards gaining the persons trust and confidence towards reducing the need to apply any physical interventions.
-Â Â Â Â Â Â Relevant body posture
-Â Â Â Â Â Â Appropriate eye contact
-Â Â Â Â Â Â Active listening
-Â Â Â Â Â Â Empathetic listening
-Â Â Â Â Â Â Positive language
-Â Â Â Â Â Â Clear and concise communication
Want to understand how our thoughts affect our psychology and physiology and how we can control them?
Also learn:
1. How communication can be used to solve problems and reduce the likelihood of conflict
-Â Â Â Â Â Â 2. The factors that influence human responses in conflict situations
-Â Â Â Â Â Â 3. How to assess and reduce risks in conflict situations
-Â Â Â Â Â Â 4. To communicate effectively and de-escalate conflict in emotive situations
-Â Â Â Â Â Â 5. Good practice to follow after conflict situations
Contact us to learn more about setting standards to prevent and manage potentially challenging situations - https://www.nvcawareness.co.uk/courses/physical-intervention-self-defence-breakaway-techniques
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