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Do the Maths




Which costs more - cost of training or cost in claims?


Addressing this problem through effective training programmes can mitigate the costs in claims and enhance the safety and efficiency of healthcare delivery.


Work-related violence and aggression includes a range of behaviours from verbal abuse to physical assaults.


The cost implications can be very significant:


1. Lost staff hours:


2. Recruitment and retention


3. Legal and compensation costs


4. Operational inefficiency


Addressing the root causes of work-related violence and aggression through comprehensive training programmes can significantly alleviate these costs:


1. De-escalation techniques


2. Personal safety training


3. Recognising and responding to early signs


4. Mental health and welfare support


5. Creating a supportive environment


Through the review and reintroduction of proactive measures, the NHS can protect its workforce and ensure sustainability and quality of patient care.




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