Frequently Asked Questions


We are committed to making reasonable adjustments whenever practical to our short courses. If you have any questions or wish to check access or support then please contact us. We will liaise with relevant parties and partnerships regarding being able to support customers with additional requirements.

The course joining instructions, which will be sent to you prior to the course start date, will describe everything you will need to know prior to your arrival at the course.

The location of courses can vary.  They can take place at your workplace venue, in Maidstone, Town Centre or at a convenient location to you.

We do not offer accommodation as part of the course booking but we would, of course, provide you with a list of local hotels/bed and breakfast accommodation.

It depends on the subject but for most theory (ie; knowledge and comprehension) courses the class size is up to 16 people. For courses involving physical (ie; practical skills) learning the course, sizes are based on up to 12 people.

You will receive a certificate, course handbook and post-training support from NVC Awareness.

We offer a 10% discount when two or more courses are booked at the same time.  We also have other discount offers.

The price for each course varies and can be obtained by contacting us at our main office. The fee is the same for everyone who attends regardless of age, nationality or employment status. All fees include VAT.

All courses are online with live registers. Once the limit is reached the status on the website will change to ‘fully booked’ and a waiting list will begin.

Our classes are practical which means we have to limit their size. To avoid disappointment we suggest you book early. We take bookings up until the day the course starts so long as there is space.

Absolutely! Our courses are open to adults of all ages and experience.

Anyone can enrol so long as they are aged 18 or over and have read the course description and booking terms and conditions.

Our courses are aimed at adult learners. However, we do offer specific courses for people aged 17 and younger.

If you have any further questions, please do not hesitate to contact us.