Who is the course designed for?
To support staff who work in known high-risk areas and is designed to complement the knowledge, understanding and skills learnt during development of strategies designed to avoid, defuse and manage conflict and aggression in the workplace. The course meets the requirements of staff working in Healthcare, Mental Health, Social Care, Education and other working sectors.
- Refresh and confirm knowledge of good communication skills
- Understand the law in relation to physical intervention
- Understand the use of personal space, posture and positioning
- Respond appropriately and lawfully to grabs and other physical provocation
- Take reasonable action when disengaging or escaping from an assault
- Demonstrate necessary and proportional physical intervention techniques
- Learn appropriate aftercare measures and reporting of incidents procedures
What are the benefits of this course?
You will be accredited in the use of safe handling techniques, which are a mandatory requirement for people working in identified high-risk areas of work, where the need to have physical intervention options is part of the overall strategy to enhance safety. The techniques taught on this course have been medically risk assessed to the standards set by the Institute of Conflict Management.
Delivery, Assessment and Certification
- Formal presentation, discussion, group work and practical exercises.
- Learners knowledge is evidenced by verbal or written questioning.
- The course is nationally recognised, accredited and certificated.
Post-training incident management support is offered as part of our client customer service provision
Please call 0845-056-4343 or 07800-904-551 to discuss your needs. Alternatively, please contact us here