Lone Working and Personal Safety

Lone Working and Personal Safety

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Who is the course designed for?

The Health & Safety Executive defines Lone Workers as someone who for long periods or from time-to-time works in isolation, by themselves without close or direct supervision. 


Possible areas of risk include lone working on premises, 1:1 meetings, home visits, travel away from workplace settings, community outreach meetings or visits. Individuals and staff who are concerned about their personal safety and would like to develop strategies to support current policies and training towards conflict resolution.

Course syllabus

  • Understand the law relating to lone working

  • Identify the risks relating to lone working

  • Understand the importance of pre-visit risk assessments

  • Demonstrate different conflict resolution strategies

  • Recognise the warning and danger signs of impending aggression and violence

  • Understand the importance of assertion skills

  • Construct practical exit strategies

  • Learn appropriate breakaway and disengagement techniques

Course Benefits

You will be qualified to prevent, challenge or move away from difficult behaviours in the workplace. You will recognise there causes and know what can be done to manage incidents effectively. 

Help managers, team leaders and staff create a positive working environment through a range of strategies which can be used to proactively prevent, defuse and manage conflict in the workplace.

Delivery, Assessment and Certification

Formal presentation, discussion, group work and practical exercises.

Learners knowledge is evidenced by verbal or written questioning.

The course is nationally recognised, accredited and certificated.

 OTHER COURSES 

Trainer - Combined Physical Intervention & Handcuffing = Refresher
Trainer - Combined Physical Intervention & Handcuffing = Refresher

Trainer - Combined Physical Intervention & Handcuffing = Refresher

Already qualified trainers who need to requalify to teach physical intervention and handcuffing skills. You should already hold an in-date licence to practice (ie; certificate) to deliver both courses. For those trainers with either of these qualifications through a different awarding organisation we can map across your current qualification.

Trainer's - Level 3 Handcuff Training Instructor Course
Trainer's - Level 3 Handcuff Training Instructor Course

Trainer's - Level 3 Handcuff Training Instructor Course

Individuals who wish to teach the safe application and safe removal of Restraint (ie; Rigid, Hinged, Chain-linked and Soft-cuffs) equipment to staff who work in settings where there may be a need to apply handcuffs/soft cuffs. The course covers the knowledge, understanding, skills and comprehension required to plan, deliver, assess and evaluate learners’ handcuffing skills to a competent standard.

Trainer's - Delivering Handcuff Skills Training-Refresher
Trainer's - Delivering Handcuff Skills Training-Refresher

Trainer's - Delivering Handcuff Skills Training-Refresher

Already qualified trainers who need to requalify to teach handcuff skills. You should already hold an in-date licence to practice (ie; certificate) to deliver this course.
For those trainers with this qualification through a different awarding organisation we can map across your current qualification.

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