Conflict Prevention & Management

- COURSE SYLLABUS

Conflict Management Training

NVC Awareness offer conflict resolution and conflict management for individuals who need to know how to recognise aspects of Conflict that may be encountered in the workplace

Our Conflict Management Training also helps you to understand and be aware of different methodologies that can be used to resolve such conflicts and challenging behaviours.

Course Outline                          

One-day classroom-based learning to cover:

  • Explore the individual perception of confrontation
  • Define the common causes of conflict and its effects
  • Recognise why, how and where conflict may occur in the workplace
  • Give examples of communication breakdown
  • Understand a range of communication models
  • Explain how attitudes affect behaviours
  • Describe how to manage conflict to achieve positive results

For more information on our Conflict Training courses, contact the team at NVC Awareness today

For booking enquiries or further information, call our friendly team today! 

0845 056 4343

- RECENT FEEDBACK

I think this is a course I can put into practice