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NVC Awareness
Kent ME16 9XT
Tel: 07050 092070
Fax:  01622 727993

'Setting standards in the prevention and management of conflict, aggression and violence in and out of the workplace'

Introduction to Violence and Aggression at Work

Target Group:
All staff for whom the subject of violence and aggression at work and keeping safe needs to be introduced.

To increase awareness to the problem of violence and aggression at work and how to remain safe

Learning Outcomes:
At the end of the course participants will be able to:

  • Say what is meant by violence at work

  • Identify risks they may face at work

  • Describe actions they will take to ensure safety at work


  • Assessing the risk of violence at work

  • The legal aspects of personal safety

  • The conflict resolution mode

  • Warning and danger signs

  • Summary and evaluation

Duration - 1 day
Delegate numbers - 16

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