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NVC Awareness
Maidstone
Kent ME16 9XT
Tel: 07050 092070
Fax:  01622 727993
info@nvcawareness.co.uk

'Setting standards in the prevention and management of conflict, aggression and violence in and out of the workplace'

Introduction to Violence and Aggression at Work

Target Group:
All staff for whom the subject of violence and aggression at work and keeping safe needs to be introduced.

Aim:
To increase awareness to the problem of violence and aggression at work and how to remain safe

Learning Outcomes:
At the end of the course participants will be able to:

  • Say what is meant by violence at work

  • Identify risks they may face at work

  • Describe actions they will take to ensure safety at work


Content:

  • Assessing the risk of violence at work

  • The legal aspects of personal safety

  • The conflict resolution mode

  • Warning and danger signs

  • Summary and evaluation

Duration - 1 day
Delegate numbers - 16

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