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NVC Awareness
Maidstone
Kent ME16 9XT
Tel: 07050 092070
Fax:  01622 727993
info@nvcawareness.co.uk

'Setting standards in the prevention and management of conflict, aggression and violence in and out of the workplace'
Control and Restraint Training

Target Group:
All staff, in line with policy and procedures,who are expected to deal safely and effectively with confrontational situations at work.

Aim:
To develop strategies to deal with aggressive or potentially aggressive behaviour at work.

Learning Outcomes:

At the end of the course participants will be able to:

  • Identify steps that will enhance their safety at work

  • Use the 'control trilogy' as a tool to gain voluntary compliance

  • Be competent in the use of control and restraint techniques

  • List measures to reduce the risk of violence and aggression


Duration - 2 days


Content:

  • Assessing the risk of violence at work

  • The legal aspects of personal safety

  • Under pinning principles regarding the use of force

  • The conflict resolution model

  • Warning and danger signs

  • Physical skills application

  • Summary and evaluation
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