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NVC Awareness
Kent ME16 9XT
Tel: 07050 092070
Fax:  01622 727993

'Setting standards in the prevention and management of conflict, aggression and violence in and out of the workplace'
Control and Restraint Training

Target Group:
All staff, in line with policy and procedures,who are expected to deal safely and effectively with confrontational situations at work.

To develop strategies to deal with aggressive or potentially aggressive behaviour at work.

Learning Outcomes:

At the end of the course participants will be able to:

  • Identify steps that will enhance their safety at work

  • Use the 'control trilogy' as a tool to gain voluntary compliance

  • Be competent in the use of control and restraint techniques

  • List measures to reduce the risk of violence and aggression

Duration - 2 days


  • Assessing the risk of violence at work

  • The legal aspects of personal safety

  • Under pinning principles regarding the use of force

  • The conflict resolution model

  • Warning and danger signs

  • Physical skills application

  • Summary and evaluation
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